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Agencia Tributaria Launches 2024 Tax Season Telephone Assistance Program

The 'Plan Le Llamamos' service, operational from May 6, provides personalized phone support for filing simple tax returns, complementing expanded digital tools and videoconference options.

Archivo - Una empleada trabaja en una oficina de la Agencia Tributaria.
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Overview

  • The Agencia Tributaria began offering personalized telephone assistance through 'Plan Le Llamamos' on May 6, running until June 30, to help taxpayers file simple income tax returns.
  • Taxpayers can book phone appointments until June 28, with calls made by the agency at pre-scheduled times from designated official numbers.
  • Expanded videoconference support now covers small municipalities, with raised income thresholds of €80,000 for wages and €20,000 for capital income eligibility.
  • As of May 6, over €140 million in refunds have been issued to 211,074 taxpayers in Castilla y León, with €3 billion refunded nationally; total refunds are projected to reach €14.908 billion.
  • Digital filing options, including the new 'Renta Directa' service and app improvements, streamline submissions for taxpayers with straightforward returns.