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AI-Driven Job Interviews Face Backlash Over Glitches and Impersonal Experiences

As companies increasingly adopt AI for interviews, technical failures and ethical concerns spark debate about fairness and candidate treatment.

Nvidia CEO Jensen Huang watches a video of a robot during a keynote session at the SAP Center in San Jose, California, on March 18, 2025.
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Overview

  • AI-powered platforms are being used to streamline job interviews, promising faster and cheaper hiring processes.
  • Recent viral videos from candidates highlight significant technical glitches, including repetitive errors during interviews, undermining the candidate experience.
  • Experts warn that reliance on AI in hiring risks dehumanizing the process, reinforcing biases, and harming diversity in the workplace.
  • Candidates are adapting by focusing on 'visuals, vocals, and verbals' to improve their performance in AI-led interviews.
  • Calls for greater transparency and human oversight grow as companies experiment with AI in high-stakes hiring decisions.