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AI Surpasses Humans in Emotional Intelligence and Test Creation, Study Confirms

Research from Swiss universities reveals large language models outperform humans on emotional intelligence tests and autonomously create reliable new assessments.

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robot woman close up concept of emotions and feelings

Overview

  • A study by the University of Geneva and the University of Bern tested six large language models (LLMs), including ChatGPT-4, on five standard emotional intelligence assessments designed for humans.
  • The LLMs achieved an average score of 82%, significantly higher than the 56% scored by human participants, showcasing their advanced emotional reasoning abilities.
  • ChatGPT-4 also autonomously generated new emotional intelligence tests, validated by over 400 participants as being as reliable and realistic as traditional tests developed over years.
  • The findings suggest potential applications for AI in education, coaching, and conflict management, provided expert oversight ensures ethical and effective use.
  • The peer-reviewed study, published in *Communications Psychology*, highlights the growing capability of AI to understand and reason about emotions, expanding its role in human-centric domains.