Amazon Unveils AI-Powered Tools to Boost Seller Success
Project Amelia and other generative AI tools aim to streamline operations and enhance product listings for Amazon's third-party sellers.
- Amazon announced Project Amelia, a generative AI chatbot, at its Accelerate conference in Seattle, designed to provide personalized business insights and support to sellers.
- Project Amelia is currently in beta for select U.S. sellers, with plans to expand to more sellers, additional countries, and languages in the coming months.
- The AI assistant can answer knowledge-based questions, provide sales metrics, and will soon handle issue resolution, either independently or by connecting sellers to human support.
- Amazon has also introduced a Video Generator tool that transforms product images into engaging video content, helping sellers create impactful advertisements quickly and at no additional cost.
- New generative AI capabilities will allow sellers to create bulk product listings and personalized recommendations, enhancing the shopping experience and driving sales.