Anses Report Exposes Health Risks for Food Delivery Workers Under AI Management

The newly released report calls for mandatory labor protections and stricter oversight as EU nations begin implementing a 2024 directive to enhance workers' rights.

The Anses report, published March 26, 2025, highlights severe health risks for food delivery workers caused by algorithmic management systems utilized by platforms like Uber Eats and Deliveroo.
Workers face physical, mental, and emotional strain, with risks of burn-out, anxiety, accidents, and musculoskeletal disorders exacerbated by constant algorithmic pressure.
The report criticizes the lack of human oversight in task assignment and performance evaluation, which leaves workers unable to negotiate or contest decisions.
Anses recommends mandatory labor protections, improved safety measures, and systematic data collection to address the precarious conditions faced by delivery workers.
This aligns with the EU’s 2024 directive aimed at increasing transparency in algorithmic management and reclassifying some independent contractors as employees, with member states given until 2026 to implement these changes.