Overview

• Parloa, founded in 2018, specializes in voicebot technology that automates customer service with natural-language understanding and emotion recognition.
• The company raised $120 million in its Series C funding round led by Durable Capital Partners, Altimeter Capital, and General Catalyst, pushing its valuation above $1 billion.
• Prominent investors include EQT Ventures, RPT Capital, Senovo, Mosaic Ventures, and football stars Mario Götze and Bastian Schweinsteiger.
• Parloa's voicebots support tasks like address updates, shipment tracking, and banking data collection, serving clients such as Decathlon, Rossmann, and the German Red Cross.
• With this funding, Parloa aims to deepen its presence in the US and European markets, solidifying its position as one of Europe’s fastest-growing AI startups.