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CDK Global Works to Restore Systems After Major Cyberattack

Thousands of U.S. auto dealerships face disruptions as CDK Global addresses ransomware demands and system outages.

New Ford vehicles for sale at a dealership in Colma, California, US, on Friday, June 21, 2024. CDK Global, a software provider to some 15,000 car dealers, was waylaid by debilitating cyberattacks this week that have had a crippling effect on the auto sales industry.
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Overview

  • CDK Global's software shutdown impacts over 15,000 auto retailers across North America.
  • Hackers have demanded millions in ransom to cease the attack on CDK's systems.
  • Dealerships are resorting to manual processes, significantly hindering operations.
  • Major auto retailers like Sonic Automotive and Penske Automotive report operational setbacks.
  • Restoration of CDK's systems is expected to take several days, with ongoing customer support.