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CFPB Sues Walmart and Branch Messenger Over Alleged Illegal Driver Payment Practices

The lawsuit accuses the companies of opening unauthorized accounts for over one million drivers and charging more than $10 million in fees.

  • The Consumer Financial Protection Bureau (CFPB) filed a lawsuit against Walmart and Branch Messenger, alleging illegal practices related to the Spark Driver Program.
  • The companies are accused of opening deposit accounts for drivers without their consent and requiring them to use these accounts to receive pay, threatening termination for noncompliance.
  • Drivers faced delays and fees, totaling over $10 million, when transferring earnings to their preferred accounts, contrary to promises of instant access.
  • The CFPB claims Branch failed to investigate errors, maintain records, and provide necessary disclosures, among other violations of federal law.
  • Both Walmart and Branch deny the allegations, with Branch accusing the CFPB of rushing the lawsuit for media attention.
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