CFPB Sues Walmart and Branch Messenger Over Alleged Illegal Driver Payment Practices
The lawsuit accuses the companies of opening unauthorized accounts for over one million drivers and charging more than $10 million in fees.
- The Consumer Financial Protection Bureau (CFPB) filed a lawsuit against Walmart and Branch Messenger, alleging illegal practices related to the Spark Driver Program.
- The companies are accused of opening deposit accounts for drivers without their consent and requiring them to use these accounts to receive pay, threatening termination for noncompliance.
- Drivers faced delays and fees, totaling over $10 million, when transferring earnings to their preferred accounts, contrary to promises of instant access.
- The CFPB claims Branch failed to investigate errors, maintain records, and provide necessary disclosures, among other violations of federal law.
- Both Walmart and Branch deny the allegations, with Branch accusing the CFPB of rushing the lawsuit for media attention.