Character.AI Introduces Parental Insights Tool to Boost Teen Safety

The new feature provides parents with weekly summaries of their children's activity on the platform, addressing concerns about minors' interactions with AI chatbots.

Character.AI has launched the 'Parental Insights' feature, allowing parents to receive weekly reports on their teen's platform activity, including time spent and top characters interacted with.
The reports exclude chat transcripts and require teens to opt in by adding a parent or guardian's email address in their account settings.
The feature is available to all users under 18, including both free and premium accounts, and is described by the company as a 'first step' toward greater transparency and safety.
This rollout follows lawsuits and criticism alleging the platform exposed minors to harmful content, including a high-profile case involving a teen's suicide.
Character.AI has implemented additional safety measures, such as teen-specific AI models and content classifiers, but continues to face legal and regulatory scrutiny.