Chinese Restaurant Chain Compensates Thousands After Hot Pot Contamination Incident
Haidilao apologizes and offers refunds with additional compensation following a viral video of two teenagers urinating in a hot pot at a Shanghai location.
- A viral video shows two 17-year-old males urinating into a hot pot at a Haidilao restaurant in Shanghai on February 24, 2025.
- The incident occurred in a private dining area and was not immediately reported by the restaurant, which became aware of it four days later via social media.
- Haidilao has committed to refunding meals for 4,109 customers who dined at the affected location between February 24 and March 8, along with ten times the meal cost as compensation.
- The restaurant chain has filed a civil lawsuit against the two individuals, who are also facing potential legal consequences from local authorities.
- Haidilao, a global hot pot chain with over 1,400 locations, has emphasized its commitment to food safety and apologized for the distress caused to its patrons.
Stern 
