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Co-op Restores Payment Systems and Resumes Stock Orders Following Cyber Attack

The retailer enters recovery phase as systems come back online, with improved stock availability expected by the weekend.

A view of a logo of the Co-Operative supermarket in Archway, London, Britain, April 3, 2023. REUTERS/Anna Gordon
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Overview

  • Co-op confirms that all forms of payment, including contactless, are now operational across its stores and online.
  • The retailer's stock ordering system has been fully restored, enabling normal supply processes to resume.
  • Shoppers can expect improved stock availability in stores and online starting this weekend, following weeks of disruption.
  • Hackers accessed limited member data, including names and contact details, but no payment or password information was compromised.
  • The National Cyber Security Centre and National Crime Agency continue to investigate potential links to other recent retail cyber attacks.