Overview

• Joel Cauchi fatally stabbed six people and injured 10 others at Westfield Bondi Junction on April 13, 2024, before being shot by police officer Amy Scott, whose actions were praised for extraordinary bravery.
• The coronial inquest highlighted systemic failures, including an unmonitored CCTV control room during the attack and delayed public announcements, which hindered the emergency response.
• Glad Group has introduced rigorous new training for CCTV operators, including stress tests, and now mandates stab-resistant vests for all security staff at Scentre Group sites.
• Some security staff affected by the attack remain unable to return to work and are receiving counseling and financial assistance from Glad Group.
• The inquest has emphasized the importance of learning from the tragedy, with reforms aimed at improving security protocols and emergency preparedness.