Denmark to End Letter Deliveries as PostNord Shifts Focus to Parcel Services

PostNord cites a 90% drop in mail volumes and rising costs as it plans to retire letter deliveries by the end of 2025, impacting thousands of jobs and services.

• PostNord, Denmark's state-run postal service, announced it will stop delivering letters by December 30, 2025, citing unsustainable declines in mail volumes.
• Mail volumes in Denmark have dropped by 90% since 2000, with most Danes opting for digital communication, leading to financial losses for the postal service.
• Approximately 1,500 employees and 1,500 red post boxes will be affected, with box removals starting mid-2025; stamp refunds will be available to customers.
• The 2024 Danish Postal Act allowed private operators to enter the market and imposed VAT on stamps, increasing postage costs to as high as £3.35 per letter.
• The decision has raised concerns about the accessibility of mail services for rural and elderly populations, though private companies and infrastructure for remote areas will remain available.

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