Overview

• A new phishing campaign targets DHL customers with fake emails claiming unpaid customs fees for packages from non-EU countries.
• Emails use the subject line 'Urgent: Final Phase of Customs Clearance' and threaten package returns if payment is not made within 48 hours.
• Key red flags include missing tracking numbers, generic salutations, suspicious sender addresses, and embedded payment links.
• Recipients are advised to verify customs requests directly via the official DHL app or website and report suspicious emails to phishing[email protected].
• DHL and the Verbraucherzentrale emphasize that legitimate DHL emails only come from specific domains like @dhl.com or @dhl.de.