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DWP Commits to Safeguarding Reforms After New Cases Link Errors to Deaths

The Department for Work and Pensions pledges changes following revelations of systemic failures tied to claimant deaths and wrongful debt enforcement.

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Overview

  • Two additional cases of claimant deaths linked to DWP errors, involving wrongful debt chasing, have been uncovered, intensifying scrutiny of the department.
  • Kristie Hunt and Karen McBride were both wrongly pursued for erroneous benefit debts, contributing to their deaths in 2023 and 2022, respectively.
  • The DWP minister announced plans to reintroduce formal safeguarding measures and replace the Work Capability Assessment with a unified PIP-based evaluation.
  • Campaigners warn that the proposed £5 billion in welfare cuts, including tightened PIP eligibility and frozen Universal Credit health top-ups, could lead to further deaths and increased poverty.
  • Parliamentary inquiries and protests continue to demand statutory safeguarding duties and accountability reforms for vulnerable claimants.