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French Fraud Watchdog Targets Misleading Funeral Insurance Practices

The DGCCRF urges consumers to be cautious as many funeral insurance contracts contain unclear terms and hidden costs.

  • An investigation by the DGCCRF in 2022 found anomalies in one-third of the 69 funeral insurance providers examined.
  • Common issues include unilateral contract changes and lack of coverage for essential costs like grave digging, leaving families with unexpected expenses.
  • The DGCCRF highlights the emotional context of these purchases, which can impact consumer vigilance and lead to exploitation.
  • The financial sector's advisory body has criticized the lack of clarity in pre-contractual information and urged insurers to improve transparency.
  • A new national inquiry into funeral services practices has been launched, continuing through 2025, to address ongoing consumer protection concerns.
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