French Fraud Watchdog Targets Misleading Funeral Insurance Practices
The DGCCRF urges consumers to be cautious as many funeral insurance contracts contain unclear terms and hidden costs.
- An investigation by the DGCCRF in 2022 found anomalies in one-third of the 69 funeral insurance providers examined.
- Common issues include unilateral contract changes and lack of coverage for essential costs like grave digging, leaving families with unexpected expenses.
- The DGCCRF highlights the emotional context of these purchases, which can impact consumer vigilance and lead to exploitation.
- The financial sector's advisory body has criticized the lack of clarity in pre-contractual information and urged insurers to improve transparency.
- A new national inquiry into funeral services practices has been launched, continuing through 2025, to address ongoing consumer protection concerns.