FTC Investigates Uber Over Alleged Subscription Misconduct

The probe focuses on claims of unauthorized sign-ups and challenges in canceling Uber One memberships.

The Federal Trade Commission (FTC) is investigating Uber's subscription service, Uber One, for potential violations of consumer protection laws.
Complaints allege that Uber enrolled users in the $9.99 monthly subscription without consent and made cancellations unnecessarily difficult.
Uber denies the allegations, stating that its cancellation process complies with legal requirements and takes users an average of 20 seconds to complete.
The FTC's inquiry follows its recent 'click-to-cancel' rule, which mandates companies to simplify subscription cancellations, though the rule is currently facing legal challenges.
This is not Uber's first regulatory scrutiny; the company previously settled cases with the FTC over driver income claims and a data breach cover-up.