German Court Rules Amazon Prime Price Hike Clause Invalid
The Düsseldorf court found Amazon's 2022 Prime fee increase lacked explicit customer consent, prompting potential refunds and further legal action.
- The Düsseldorf Regional Court deemed Amazon's Prime price adjustment clause from 2022 invalid due to the lack of explicit customer consent.
- Amazon raised Prime subscription fees in September 2022, citing inflation and cost changes, with increases of up to 30% for annual plans.
- The ruling supports the Consumer Protection Agency NRW's claim that such price changes require clear customer approval.
- The Consumer Protection Agency plans a class-action lawsuit to secure refunds for affected customers, potentially involving hundreds of millions in total reimbursements.
- Amazon is reviewing the decision and may appeal, maintaining that it acted lawfully and transparently regarding the fee changes.