Hawaiian Airlines passengers stranded 33 hours in NYC with minimal compensation
- Hundreds of Hawaiian Airlines passengers were stuck at JFK airport for over 33 hours due to a mechanical issue.
- The flight delay was caused by an odor detected before departure, requiring maintenance and a part to be flown in.
- Passengers were given only a $12 food voucher and unable to access their checked luggage during the delay.
- The extensive wait time turned an 11-hour flight into a 44-hour ordeal, leading to lost income and vacation time.
- According to policy, passengers should have been eligible for rebooking on other airlines but were not informed of this option.