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Instagram Accused of Censoring Content Related to IsraelHamas War

Investigation reveals demotion of war images, suppression of hashtags, and issues with the appeals process.

  • Instagram has been accused of shadowbanning and censoring content related to the IsraelHamas war, affecting users' ability to share and engage with posts supporting Palestine.
  • The Markup's investigation found that Instagram demoted nongraphic images of war, deleted captions, suppressed hashtags, and limited users' ability to appeal moderation decisions.
  • Users reported a lack of transparency and effectiveness in Instagram's appeals process, with some not given the option to appeal decisions categorizing their content as spam.
  • Experiments conducted by The Markup revealed that Instagram's content moderation practices did not show clear evidence of shadowbanning based on an account's history of advocacy or community violations.
  • Meta, Instagram's parent company, acknowledges errors in content moderation but denies any systematic suppression of specific voices.
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