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Intel Faces Consumer Backlash Over CPU Instability Issues

Company denies recall and sales halt, promises microcode patch but leaves many questions unanswered

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Raptor Lake processors are returned four times as often compared to Alder Lake, according to a European retailer - this really isn't a good look for Intel.
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Overview

  • Intel's 13th and 14th Gen CPUs experience significant instability issues, affecting performance and causing crashes.
  • The company has denied rumors of a recall or sales halt, despite ongoing consumer complaints and instability reports.
  • Intel plans to release a microcode patch by mid-August, but concerns about performance degradation remain.
  • Affected CPUs include those with 65W or higher base power, covering a broad range of models.
  • Intel has not provided clear answers on refunds or returns for impacted CPUs, leading to further consumer frustration.