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Intel Offers Full Refunds or Upgrades for Faulty Core i9-13900K CPUs

Intel is addressing RMA issues by providing either full refunds or new Core i9-14900K CPUs to affected customers.

  • Intel's RMA process initially faced criticism for rejecting valid requests but has now shifted to a more customer-friendly approach.
  • Customers with faulty Core i9-13900K CPUs are receiving full refunds of $599 or an upgrade to the newer Core i9-14900K.
  • Some users have exploited the RMA system, receiving refunds or upgrades for fully functional CPUs without proving instability.
  • Intel aims to rebuild consumer confidence by offering these generous RMA resolutions, despite potential supply chain challenges.
  • Reports indicate that Intel will continue to upgrade 13th Gen CPUs to 14th Gen models when 13th Gen supplies are limited.
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