IRS Dramatically Improves Tax Season and Call Service Quality

The IRS processed tax returns faster and cut its backlog of unprocessed returns by 80% compared to last year.
of calls were answered this year compared to just 11% before.
The IRS received additional funding and support to improve their services.
Further improvements in technology and staffing could help the IRS continue progress over the next few years.
Taxpayers had an easier time this season compared to last year according to reports.