Overview

• The Agenzia delle Entrate's online platform experienced significant slowdowns and outages on May 16 due to a spike in user traffic for precompiled tax returns.
• Intermediaries reported access issues starting at 10:30 AM, with functionality restored by midday following technical intervention by IT provider Sogei.
• The agency announced it will issue a formal provision recognizing the irregular service and extend May tax filing deadlines to accommodate affected users.
• The surge in traffic coincided with the opening of submissions for 2025 precompiled tax returns and the convergence of multiple fiscal deadlines, including the third 2024 VAT installment.
• No penalties or sanctions will be applied to taxpayers unable to meet deadlines due to the platform's temporary malfunction.