Overview

• Jamie Dimon reiterated his stance that remote work 'doesn't work' for JPMorgan's business during a Stanford Graduate School of Business interview.
• The CEO emphasized that the return-to-office (RTO) policy is necessary to ensure younger employees are not left behind in their career development.
• Dimon criticized 'people in the middle' for complaining about the RTO mandate, contrasting their pushback with essential workers who continued in-person roles during the pandemic.
• He acknowledged that some employees might quit over the policy but maintained that the company has the right to decide what works best for its operations and clients.
• While most employees are required to return to the office five days a week, JPMorgan has kept its call centers remote due to their proven effectiveness.