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3w ago

Kai Tak Stadium Faces Scrutiny Over Obstructed-View Concert Seats

The venue releases a seating chart following hundreds of complaints, as lawmakers and consumer advocates push for clearer ticketing practices.

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Overview

  • Kai Tak Stadium published a seating chart after receiving 255 complaints about obstructed-view seats at concerts by Coldplay and Nicholas Tse.
  • Coldplay’s April performances generated 238 complaints, while Nicholas Tse’s ongoing concerts have added 17 more as of April 24.
  • Some concertgoers reported that obstructed views were not disclosed during ticket purchases, only becoming apparent upon receiving printed tickets.
  • Lawmaker Johnny Ng has called for obstructed-view seats to be clearly marked, discounted, or removed from sale entirely to protect consumers.
  • The Consumer Council continues to process complaints, with one case involving a ticket valued at HK$6,000 (US$773), while Tse’s concert organizer, Emperor Group, has yet to comment.