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Kroger Faces Scrutiny Over Expired Sale Tags Leading to Overcharges

Investigations reveal systemic pricing errors across multiple states, with Kroger implementing new policies while denying widespread issues.

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Overview

  • Investigations by Consumer Reports, The Guardian, and FERN found expired sale tags in 14 of 26 Kroger-owned stores across 14 states and Washington, D.C.
  • Over 150 items were identified with expired discount tags, causing average overcharges of $1.70 per item, with tags typically two weeks out of date.
  • Kroger disputes the scale of the issue, stating errors represent only 'a few dozen examples' over years and are not widespread.
  • The company has introduced on-the-spot price correction policies in response to the findings but faces ongoing class-action lawsuits and consumer advocacy pressure.
  • Kroger's pricing practices, including price increases beyond inflation for staples like eggs and milk, are under additional scrutiny during Federal Trade Commission testimony.