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Lloyds Bank Cuts Jobs in Shift to Digital Banking

The British lender plans to create 830 new roles, resulting in a net reduction of 769 jobs.

  • Lloyds Bank is cutting approximately 1,600 jobs as it continues to shift towards online banking.
  • The bank also plans to create 830 new roles in its 'relationship growth' team, resulting in a net reduction of 769 jobs.
  • The new roles will provide services across branches, via video meetings and over the phone.
  • Only 8% of Lloyds' customers choose to visit high street branches as the sole way to manage their money, while over 21 million customers use online or mobile banking.
  • The job cuts are part of a larger trend in the banking industry, with banks worldwide slashing jobs as they move towards digital platforms.
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