Overview

• Lyft Silver introduces a redesigned app interface with enlarged text and only two main buttons for ride requests and scheduling, simplifying navigation for older users.
• The service prioritizes matching senior riders with accessible vehicles featuring low step-in and seat heights for easier entry and exit.
• Live U.S.-based phone support is available from 8AM to 9PM ET to assist users who encounter challenges or need help during their ride experience.
• Family members and caregivers can gift Lyft Silver accounts, fund rides using Lyft Cash, and schedule trips through the Lyft Concierge platform.
• Early access begins May 5 in cities like Miami, Los Angeles, and Boston, with discounted rides offered through partnerships with advocacy groups and local organizations.