Overview
- Marks & Spencer has suspended all online orders on its UK and Ireland websites and apps due to an ongoing cyber attack.
- The company is collaborating with leading cybersecurity experts, the National Cyber Security Centre, and the National Crime Agency to investigate and manage the breach.
- Physical stores remain open, and customers can browse products online, but services like Click & Collect and contactless payments have faced significant disruptions.
- The incident, suspected to be a ransomware attack, has caused a 5% drop in M&S's share price, reflecting investor concerns.
- M&S has apologized to customers for the inconvenience and continues to provide updates while working to restore its digital operations.