Overview

• Marks & Spencer is gradually resuming normal grocery stock levels after an April 25 ransomware attack disrupted operations.
• The retailer's website and app have been offline since the incident, halting online orders and click & collect services.
• Customer personal data, including names, addresses, emails, and dates of birth, was compromised, though payment details and passwords were not accessed.
• Authorities, including the National Cyber Security Centre and police, are investigating the attack, linked to Scattered Spider and DragonForce groups.
• M&S reports improved availability of summer essentials in stores but continues to work toward full operational recovery.