McDonald's Introduces Cash-Handling Kiosks in Select U.S. Locations
The new kiosks aim to reduce reliance on human cashiers by accepting cash and giving change, streamlining the ordering process.
- McDonald's is testing digital kiosks that accept both cash and card payments, allowing customers to bypass traditional registers.
- The new system is designed to improve speed and accuracy, meeting the growing demand for digital ordering options.
- Less than 2% of U.S. franchisees have adopted the new kiosks so far, with no timeline for a wider rollout.
- Cashiers at these locations will be reassigned to roles like curbside pickup and table service, rather than being eliminated.
- Digital orders, including those from kiosks and mobile apps, accounted for over 40% of McDonald's sales in top markets last year.