Meta Faces Backlash Over Threads and Instagram Moderation Errors
Adam Mosseri admits to flaws in human moderation tools, prompting changes to improve content review processes.
- Meta's moderation issues have led to unexpected account deletions and post removals on Threads and Instagram.
- Adam Mosseri, head of Instagram, stated that the problems were due to human reviewers lacking proper context, not AI errors.
- The company has begun implementing changes to prevent future mistakes and improve the decision-making of content moderators.
- Users have expressed frustration over bizarre moderation decisions, including accounts penalized for benign language.
- Competitors like Bluesky are capitalizing on the situation by attracting discontented users from Threads.