Netflix Updates 'Keeper Test' to Refine Employee Retention Strategy

New culture memo emphasizes open communication and holistic performance reviews for 13,000 staffers.

Managers now ask if they would fight to keep an employee or rehire them knowing current performance.
Employees encouraged to discuss progress regularly with managers to avoid surprises.
Netflix maintains focus on performance akin to a professional sports team, not a family.
The updated memo was reviewed over eight months and received 1,500 employee comments.
Company reiterates commitment to individual autonomy despite minimal formal policies.