New York City Transit Ends Reliance on Twitter Over Pricey New Policy

The Metropolitan Transportation Authority cited increasing costs and interruptions as reasons for discontinuing real-time updates on Twitter.
Twitter asked the MTA to pay $50,000 per month to continue accessing the platform's API which the MTA deemed too expensive.
The MTA has built other tools like apps, email alerts, and text messages to provide service updates which it deems more reliable than Twitter.
The MTA's access to post updates through Twitter's API was involuntarily suspended twice in two weeks disturbing their ability to post in real time.
The changes in ownership and policies at Twitter under Elon Musk have caused difficulties for many institutional users of the platform including the MTA.