Particle.news
Download on the App Store
8 ARTICLES
·
5d ago

NHS App Introduces Real-Time Prescription Tracking Across England

Nearly 1,500 pharmacies, including Boots, now offer the feature, with plans to expand to 5,000 within a year to reduce administrative burdens and improve patient care.

Image
Image
Image
Image

Overview

  • The NHS app now provides near real-time updates on prescription readiness and delivery status for patients across England.
  • The feature aims to reduce the 45% of community pharmacy calls related to prescription status, freeing up pharmacists to focus on patient care.
  • Currently active in nearly 1,500 pharmacies, including all Boots locations, the service is expected to expand to 5,000 pharmacies within 12 months.
  • The NHS app has 37.4 million registered users, with 11.4 million monthly active users, and saw a 40% rise in repeat prescription orders over the past year.
  • Health officials and pharmacy leaders, including Olivier Picard, have hailed the update as a 'game-changer' for improving efficiency and patient experience.