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Nova Scotia Power Confirms Customer Data Stolen in March Cyberattack

The utility is notifying affected customers and offering free credit monitoring as investigations and system restoration efforts continue.

Nova Scotia Power said it continues to investigate a cyber incident on or around March 19, that impacted certain IT systems in their network.

Overview

  • Nova Scotia Power experienced a cybersecurity breach on or around March 19, targeting its IT systems and leading to unauthorized access to customer data.
  • Sensitive information stolen includes names, contact details, dates of birth, account histories, and, in some cases, social insurance and bank account numbers.
  • The company is providing affected customers with a two-year TransUnion credit-monitoring subscription as a precaution, despite no evidence of misuse of the data so far.
  • Customers impacted by the breach will receive a notification letter with instructions on activating the credit-monitoring service and a contact number for inquiries.
  • Nova Scotia Power continues its investigation with external cybersecurity experts and advises customers to remain cautious about phishing attempts or fraudulent communications.