NYC to Implement Staggered Start Times for Remote Snow Days After Technical Glitches

Following widespread login issues during a remote learning day, NYC officials propose staggered class start times to prevent future disruptions.

Technical problems during a remote learning day in NYC led to widespread login issues, prompting officials to consider staggered start times.
The city's reliance on IBM for user authentication services was overwhelmed by the volume of login attempts, exceeding system capacity.
IBM countered claims of responsibility, stating they had warned the city about the system's limitations and had upgraded their services accordingly.
City officials and IBM are exploring long-term solutions, including a more customized system that adjusts based on demand.
Concerns were raised about the potential confusion staggered start times could cause for students and staff, but officials deem it necessary for now.