OnePlus Offers Refunds for 12R 256GB Model Over Storage Miscommunication

Affected customers can seek a full refund until March 16 after the device was mistakenly advertised with UFS 4.0 storage instead of UFS 3.1.

OnePlus 12R buyers who purchased the 256GB model can seek a full refund until March 16 due to a miscommunication about the device's storage standard.
The company initially advertised the OnePlus 12R 256GB model as having UFS 4.0 storage, but it actually uses the slower UFS 3.1 standard.
OnePlus COO Kinder Liu issued a public apology and clarified that customers could contact customer service for a refund.
Despite the storage standard issue, the OnePlus 12R is praised for its value, featuring a Snapdragon 8 Gen 2 chipset, 16GB of RAM, and a 120Hz AMOLED screen.
OnePlus is taking steps to restore customer trust and emphasizes the device's overall performance and features despite the storage discrepancy.