Overview
- Ontario hospitals spent over $9 billion on for-profit agency staff from 2013-14 to 2022-23, with agency spending nearly doubling during this period.
- Agency staff accounted for just 0.4% of hours worked in 2022-23 but consumed 6% of hospitals’ labour budgets, raising concerns about cost-effectiveness.
- Hospital job vacancies rose by 331% between 2015 and 2024, with critics arguing that reliance on agency staff exacerbates workforce instability.
- The Ontario government has reintroduced legislation mandating billing and pay rate transparency for staffing agencies, though it stops short of fee caps or bans.
- Some hospitals, such as Oak Valley Health, are independently working to phase out agency staffing by September through targeted hiring and training initiatives.