OpenAI Faces GDPR Complaint Over ChatGPT's Defamatory Error

A Norwegian man alleges reputational harm after ChatGPT falsely accused him of murdering his children, prompting a legal challenge under European data protection laws.

Arve Hjalmar Holmen filed a complaint with Norway's Data Protection Authority after ChatGPT falsely claimed he murdered two of his children and attempted to kill a third.
The fabricated response included accurate personal details, such as the number and gender of his children and his hometown, intensifying concerns about AI-generated misinformation.
Digital rights group Noyb is supporting the complaint, arguing that OpenAI violated GDPR requirements for data accuracy and the right to rectification.
Noyb is demanding OpenAI delete the defamatory data, fine-tune ChatGPT to prevent similar errors, and pay an administrative fine to ensure compliance with European regulations.
OpenAI has acknowledged the issue and stated it is researching ways to improve ChatGPT's accuracy, noting that recent updates incorporating internet searches aim to reduce such hallucinations.

Australian Broadcasting Corporation