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Papa John’s Ends South West Franchise Deal, Temporarily Shuts 13 Stores

Staff face uncertainty over pay and job security as the company seeks new operators to reopen locations.

Overview

  • Papa John’s has terminated its agreement with the South West franchisee, resulting in the temporary closure of 13 stores, including Barnstaple, Torquay, and Exeter.
  • The closures follow a company review that cited performance and integrity concerns with the franchisee, Jabbar Mumtaz, who acquired the franchise in late 2023.
  • Employees were informed of the closures via a message from the franchise owner without prior warning, leaving them unclear about pay for past work or future employment.
  • The company has pledged to secure new franchise operators and reopen the affected locations as soon as possible, while supporting employees through the transition.
  • The closures occur during a broader cost-of-living crisis, exacerbating financial concerns for impacted workers.