Particle.news

Download on the App Store

Pop Mart Halts UK Labubu Sales Following Store Chaos

The viral collectible's in-store sales are suspended as the company addresses safety concerns and unveils plans for fairer distribution.

Image
Pop Mart store in London
Labubu toys at a Pop Mart pop-up store in Siam Center shopping mall in Bangkok, seen on May 6, 2025.

Overview

  • Pop Mart has temporarily paused all in-store and RoboShop sales of Labubu dolls in its 16 UK stores due to safety concerns after chaotic scenes and fights during restocks.
  • Online sales of Labubu toys continue, while the company works on a new distribution system aimed at providing a fairer purchasing experience for customers.
  • The scarcity-driven blind-box collectibles have surged in popularity, fueled by celebrity endorsements from Rihanna, Dua Lipa, and others, as well as widespread TikTok trends.
  • Secondary market prices for rare Labubu dolls have skyrocketed, with some selling for over £1,000, while counterfeit 'Lafufus' toys complicate resale verification efforts.
  • Pop Mart's decision follows reports of overnight queues, crowd violence, and resellers hoarding stock, prompting concerns over customer and staff safety.