Overview
- Pop Mart has suspended in-store and RoboShop sales of Labubu dolls across all 16 UK locations until at least June, citing safety risks from excessive demand.
- Online blind-box sales of the dolls will continue as the company works on a new distribution system to ensure fairer access for customers.
- The suspension follows reports of chaotic queues, fights, and threats at UK stores, as well as complaints about resellers hoarding stock to inflate prices.
- Labubu dolls, designed by Kasing Lung and inspired by Nordic folklore, have become a global phenomenon thanks to celebrity endorsements from Rihanna, Dua Lipa, and BLACKPINK's Lisa.
- Pop Mart plans to open a new Trafford Centre store this summer, with details on a revamped purchasing system expected in the coming weeks.