Post Office IT Scandals Deepen with New System Under Scrutiny

As postmasters continue to face wrongful demands from the Horizon scandal, a second IT system, Capture, raises concerns over functionality and accountability.

• Postmasters continue to face wrongful financial demands due to faults with the Horizon IT system, despite a 2019 ruling acknowledging its flaws.
• A second Post Office IT system, Capture, is now under scrutiny after at least 18 individuals raised concerns over its functionality.
• The Post Office faces criticism for a culture of denial and poor record-keeping, with calls for transparency and accountability intensifying.
• Victims of the Horizon scandal struggle with the ongoing impact, as wrongful repayments made after the system's 2017 update cannot be reclaimed.
• The UK government and the Post Office are urged to take robust action, including compensation and possibly expanding the public inquiry to include the Capture system.

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