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Public Satisfaction with NHS Hits Historic Low Amid Crisis

A new survey reveals that only 24% of the public are satisfied with the NHS, marking the lowest level of satisfaction recorded, with social care satisfaction also at an all-time low.

  • Public satisfaction with the NHS has fallen to 24%, the lowest level since records began, with social care satisfaction even lower at 13%.
  • Long waits for GP or hospital appointments, staff shortages, and insufficient government spending are cited as top reasons for dissatisfaction.
  • A majority of the public, 84%, believe the government does not spend enough on the health service, with 48% supporting increased taxes for more NHS funding.
  • NHS staff also report low morale, with significant numbers feeling burnt out, emotionally exhausted, and unable to deliver the standard of care they wish to.
  • Despite dissatisfaction, strong support remains for the NHS's founding principles, with no public desire for a change in its funding mechanism.
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