Roku Enforces Controversial New Terms, Disabling Devices for Non-Compliance
Users must agree to mandatory arbitration or face having their Roku devices disabled, sparking widespread dissatisfaction.
- Roku has introduced new Dispute Resolution Terms, requiring users to agree to them or face having their devices disabled.
- The terms include a mandatory arbitration clause, preventing users from suing Roku or participating in class-action lawsuits.
- Users have expressed significant dissatisfaction on forums, with some attempting to opt out of the terms by mailing Roku's legal team.
- The only way to continue using Roku devices is to agree to the new terms, which has led to accusations of coercion.
- There is a 30-day window for users to opt out of the new terms, but the process is cumbersome and requires sending a written notice.