Royal Mail Reports Best Christmas in Four Years Amid Ongoing Challenges

Despite a successful festive period, the company continues to struggle with a decline in letter-sending and calls for a relaxation of its six-day delivery obligation.

• Royal Mail reports its best Christmas in four years, with a 21% increase in parcel volumes and revenues up 14.4% in the third quarter.
• Despite the positive results, Royal Mail is still struggling with a decline in letter-sending, which has impacted its finances and quality of service.
• Royal Mail is calling for a relaxation of its universal service obligation, which requires the company to deliver letters six days a week.
• Royal Mail's parent company, International Distributions Services, has appointed Michael Snape as chief financial officer.
• Targets that would have paid out a £500 bonus to employees were missed over the Christmas period.

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