Royal Mail Seeks to Overhaul Delivery Services Amid Financial Strain

Proposed cuts to second-class mail aim to save up to £300 million annually, as regulator Ofcom consults on sustainable reforms.

Royal Mail proposes reducing second-class letter deliveries to every other weekday, aiming to save up to £300 million annually.
The changes would eliminate second-class deliveries on Saturdays and could result in up to 1,000 job cuts through voluntary redundancy.
Ofcom, the industry regulator, is consulting on reforms to the universal postal service due to declining letter volumes and increased parcel deliveries.
The proposed changes do not require legislative amendments, and Ofcom aims to introduce reforms by April 2025.
Critics argue the overhaul could lead to a postage cost crisis, as consumers may feel compelled to opt for more expensive first-class mail.