Ryanair to Eliminate Airport Check-In Desks and Paper Boarding Passes by November
The airline aims to become the first paperless carrier, requiring passengers to check in via its app and use digital boarding passes.
- Ryanair will discontinue all airport check-in desks and paper boarding passes starting November 3, 2025.
- Passengers must check in online using the Ryanair app, with digital boarding passes required for all flights.
- The airline cites environmental benefits, estimating a reduction of over 300 tons of paper waste annually.
- Criticism has emerged over accessibility concerns, particularly for travelers without smartphones or in destinations requiring printed passes, like Turkey and Morocco.
- Ryanair has pledged to assist passengers with non-functional or empty devices at no additional cost.